Account or sign-in problems
Confirm that you are using the email address connected to your WingWorks invitation. Passwords and verification codes should never be sent by text or email to another person. If access is disabled or your role is incorrect, contact a manager.
Schedule, timecard, or request problems
Use the correction or request action shown on the relevant record. For an urgent same-day issue, contact the manager on duty. Do not rely on a message alone to change a published shift or timecard.
Report an app problem
Include the screen name, what you expected, what happened, and the approximate time. Do not email passwords, verification codes, or unnecessary medical documents.
Request deletion of a WingWorks account
Open Settings in WingWorks, choose Delete WingWorks account, type DELETE, and confirm. Acceptance disables app access and removes notification registrations. Account-only information then enters manual deletion or de-identification with a completion deadline of 30 days; the request is shown as processing. Required employment records are handled separately. This does not resign you or delete Square or Gusto employment records. Contact admin@uswnd.com for help or request status. See the privacy policy for details.