Privacy Policy

This policy explains how US Wings & Deli handles information in WingWorks, our private workplace operations app.

Who this policy covers

WingWorks is for authorized employees, managers, owners, reviewers, and invited testers of US Wings & Deli. It is not a consumer app. This policy is separate from the privacy notice for customers and visitors to uswnd.com.

Information WingWorks processes

• Account and employment identifiers: name, work email, employee or profile ID, job role, location, account status, and permissions.
• Scheduling and availability: published shifts, open shifts, availability, time-off requests, shift coverage and trade requests, approvals, and related notes.
• Attendance and timecards: clock and timecard records obtained from connected workforce systems, correction requests, manager changes, early clock-out records, and attendance exceptions.
• Work records: task and prep assignments, completion history, quantities, food-safety checks, training records, verification, reopening or correction reasons, and audit history.
• Workplace communications: messages, announcements, acknowledgements, read status, and photos or other attachments submitted through the app.
• Requests and supporting documents: information an employee chooses to provide for an absence, emergency, or other manager review. Supporting material may contain sensitive information; submit only what the company requests.
• Device and technical information: push-notification token, device platform, app version, notification status, authentication events, security logs, network address, and technical information needed to operate and protect the service.

WingWorks does not currently request precise device location. It does not sell personal information, serve advertising, or use third-party advertising trackers.

How information is used

• Provide schedules, time-off, availability, timecard, messaging, task, prep, food-safety, and training functions.
• Route requests and approvals to the appropriate employee or manager.
• Maintain operational, safety, compliance, and audit records.
• Send workplace notifications and support account access.
• Investigate errors, misuse, security events, and disputed records.
• Produce authorized operational and workforce reporting.

Sources and service providers

Information may come from the employee, an authorized manager, WingWorks, or connected business systems. Square is used for workforce records such as timecards and, where configured, schedules. Google Cloud and Firebase support authentication, hosting, storage, databases, and push messaging. Apple provides App Store, TestFlight, and push-notification delivery services. Email and infrastructure providers may process limited information only to deliver the requested service.

We may disclose information when required by law, to protect people or the business, or in connection with a business transfer. We do not sell or rent employee information.

Access and visibility

Employees generally see their own records and team information needed for work. Managers and owners may see records for staff they are authorized to manage. Access is controlled by role and permission. Administrative changes and sensitive actions may be recorded in audit logs.

Retention and correction

We keep records for as long as reasonably needed for employment, payroll, scheduling, food-safety, training, dispute resolution, security, legal, and business-record purposes. Retention periods differ by record type. Backups and audit records may remain for a limited period after an operational record is corrected or removed.

Employees can request access to or correction of their information through their manager or the contact below. Timecard corrections must follow the correction workflow so the authoritative workforce record and audit history remain consistent.

Request deletion of a WingWorks account

In WingWorks, open Settings, choose Delete WingWorks account, type DELETE, and confirm. An accepted request disables WingWorks access and removes notification registrations. The request is shown as processing while account-only information is reviewed for manual deletion or de-identification, with a completion deadline of 30 days.

Required employment, timecard, payroll, and audit records are handled separately from app sign-in access. Requesting deletion does not resign the employee or delete the employer's Square or Gusto employment records. For help or the status of a request, contact admin@uswnd.com. Do not send passwords or verification codes.

Security

We use authentication, encrypted network connections, role-based access, service-side permission checks, and audit records. No system can guarantee absolute security. Report a lost device, unexpected login, or suspected disclosure promptly.

Changes to this policy

We may update this policy as WingWorks or its connected services change. The effective date above identifies the current version. Material changes will be communicated through an appropriate staff channel.